Terms & Conditions
LAST UPDATE: December 13, 2018
This Terms & Conditions describes how WEATHERING MATTERS and its subsidiaries and affiliates (“Weathering Matters”,”WM”, “weatheringmatters.com”,“we”, “us” and/or “our”) handle personal data we collect online (e.g., through our websites) and offline (e.g., through our retail locations, events and in-person promotional activities).
When purchasing at weatheringmatters.com you automatically accept the terms and conditions stipulated below. Consequently, we recommend that you read the terms through carefully before purchasing.
PRICES & PAYMENT
All product prices listed through weatheringmatters.com include VAT. These prices do not include shipping of products, which shall be definitively at the time of purchase and must be accepted by the Client.
We accept the following debit and credit cards: VISA, MasterCard & American Express, among others. All prices are stated in EUR.
Customer must notify WM any improper or fraudulent charge on the credit card used for purchases at weatheringmatters.com by sending an email at firstname.lastname@example.org, in the shortest time possible.
In order to purchase items at weatheringmatters.com you must fill in your personal information and payment information. Once your order has been placed you will receive an auto-generated order confirmation via email. When your purchase has been accepted and the item is registered in our stock, you will receive a shipping confirmation.
SHIPPING & DELIVERY
At this moment Weathering Matters sells its products throughout the Spanish (Peninsula) territory only. If you are outside of Spain (Peninsula) contact us directly at email@example.com
Please note that when shipping to outside of EU the order will have to go through the customs authority for clearance - this is not included in the final price and maybe affect the delivery date.
All goods are sent from Madrid, Spain.
We carefully pack goods in protective boxes or tubes to secure those products will arrive in perfect condition. However, if the content is damaged upon receipt, please report this to us immediately or at the latest 2 days after receipt to firstname.lastname@example.org
CUSTOMS DUTY AND VAT
If you order from a country outside the EU local taxes and duties may be added, for which we cannot be held responsible. If this is the case the carrier will contact you. Please note that this could involve some delay of the consignment, as the goods are retained by the customs. From this point it is your responsibility to contact the carrier and pay for the added additional costs.
You can sign up to receive our newsletter. When joining you will receive information about new products, special offers, events etc. This service can be switched off at any time if you don't wish to receive the newsletters anymore.
The content on this website is protected by intellectual property rights and belong to WEATHERING MATTERS and 2382 STUDIO S.L. Any material on the website, including image pictures, designs and graphics, may not be reproduced, and it may not be used commercially without written permission of WEATHERING MATTERS and 2382 STUDIO S.L.
Shopping at weatheringmatters.com requires the following information from you, as a minimum: Name, Address, Telephone number & E-mail address.
weatheringmatters.com only records this information with a view to delivering the items you order and to offer you the best possible shopping experience. Your personal data is stored by WEATHERING MATTERS and 2382 STUDIO S.L.
Please note: We do not store personal payment information such as card numbers etc., and none of the information we receive from you will be shared with any third parties.
WEATHERING MATTERS and 2382 STUDIO S.L. is required to protect your privacy and your security as a user of weatheringmatters.com . The information you provide when you place an order on our website is only used to provide a smooth and simple shopping experience. The data is treated in careful accordance with all current privacy regulations.
All communication between our payment system and the cardholder is made through an encrypted SSL-line (Secure Socket Layer). In other words only Stripe have access to your data. It is not possible neither for us nor any other unauthorized entity to see or read data, which is exchanged in connection with the purchase.
Our retention periods for personal data are based on business needs and legal requirements. We retain personal data for as long as is necessary for the processing purpose(s) for which the data was collected, and any other permissible, related purpose.
If you have questions or concerns regarding this Terms, or would like to update your preferences or information we have about you, please contact us at the information provided below.
Disputes arising from the application of these rules shall be governed by the laws of Spain and will be resolved by the courts of Madrid.
C. Miguel Yuste 12,
28037 Madrid, Spain